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Privacy Info

Reference

Crosscountryskier.com.au is the online store of Snow Trek & Travel Wodonga.

Terms of Use

The use of crosscountryskier.com.au is as set out in the terms and conditions as below. In using this site and if placing an order you are agreeing to abide by the policies set out in the terms and conditions. Crosscountryskier.com.au is an Australian website and as such is governed by the laws and standards of Australian fair trade practices act.
We reserve the right to make any changes to the crosscountryskier.com.au site and these terms and conditions at any time.

Privacy

When making a purchase on crosscountryskier.com.au we will require some personal information to enable us to process your order. In doing so you are trusting us with this information which we promise not to use these details for any other purpose other than to process your order. We will not pass any of this information on to 3rd parties other than what is necessary to deliver your order.

Accuracy of site content

Every effort is put into describing the products we sell using manufacturer's websites, catalogues and our own experiences of using much of the gear displayed on crosscountryskier.com.au. Although we aim that every image and description is 100% accurate, mistakes can sometimes occur. If you've purchased something based on an image or description on the website which turns out to be incorrect we'll happily replace or refund the product. (See Shipping and Returns)
All prices listed on crosscountryskier.com.au are correct at the time of entering, if a genuine error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on crosscountryskier.com.au is incorrect for any reason, we will email you to inform you that we have not accepted your order, and shall refund any amount already paid to us.

Liability

Crosscountryskier.com.au and thereby Snow Trek & Travel are not liable for any losses or damages caused to person, property and data. The loss of income or profits, expenses and claims of compensation by this website or any website linked to or from this website.

Pricing

All prices listed are in Australian Dollars AUD and include GST. Australian purchasers incur a Goods and Services Tax (GST) of 10%. International customers will be exempt provided the goods are exported from Australia. Please Note. Shipping and Postage is not GST exempt.

Payment Options

Payments via credit or debit cards from either Visa or Mastercard are accepted at the payment options section of the crosscountryskier.com.au checkout procedure. Our website utilises a payment processor provided by PayPal to ensure the security of your financial information. All information transferred from your device to PayPal’s payment processor is secured through 256-bit SSL encryption to ensure your card details are not visible to anyone, including our staff.
Crosscountryskier.com.au accepts payments via PayPal to help streamline your checkout experience. Selecting the PayPal option while in the STT Shopping Cart will transfer you to PayPal’s login page before transferring back to the STT Payment Option section to proceed with your order. PayPal will securely transfer your address, email address and contact phone number to our system to save on time in the checkout. 
PayPal payments paid by a linked credit card, debit card or instant bank transfer will transfer immediately into our account to allow your order to be processed without delay.
For your own safety when browsing anywhere on the internet please ensure to upgrade your browser program or application to the latest version to utilise modern security features.